Return policy

This Return & Refund Policy outlines the terms under which customers may request returns or refunds for purchases made through www.sportgearlockers.com. sportgearlockers is committed to providing a fair and transparent process to ensure customer satisfaction.

1. Return Eligibility

  • Customers may request a return within 30 days of receiving the item.

  • Items must be unused, in their original condition, and include original packaging when possible.

2. Return Request Process

  • Customers should contact our support team before returning any item.

  • Return requests can be submitted by emailing service@clothingshop.com with order details and the reason for the return.

3. Condition of Returned Items

  • Products must be returned in the same condition as received.

  • Items that are damaged due to misuse, improper handling, or missing essential parts may not qualify for a refund.

4. Return Shipping

  • Customers may be responsible for return shipping costs unless the item was defective or incorrect.

  • It is recommended to use a trackable shipping service when returning items.

5. Inspection of Returned Products

  • Once the returned item is received, our team will inspect the product to confirm it meets the return requirements.

  • Customers may be contacted if additional information is needed during the inspection process.

6. Refund Processing Time

  • Refunds will be processed within 7 business days after we receive and inspect the returned item.

  • The refund will be issued to the original payment method whenever possible.

7. Bank and Payment Processing Delays

  • Although refunds are initiated within the stated timeframe, the actual time for funds to appear may vary due to financial institutions.

  • Possible factors affecting refund timing include:

    • Processing policies of the customer’s bank or card issuer

    • International payment clearing times

    • Credit card settlement cycles

    • Public holidays or banking system delays

8. Non-Refundable Situations

  • Returns requested after the 30-day return window may not be accepted.

  • Items returned in damaged condition due to customer misuse may not be eligible for a refund.

9. Contact Information

  • For questions regarding returns, refunds, or exchanges, please contact our customer support team.

  • Email: service@clothingshop.com

sportgearlockers values customer satisfaction and aims to make the return process as clear and convenient as possible. If you have any questions regarding this policy or need assistance with a return, please contact us through service@clothingshop.com or visit www.sportgearlockers.com for further support.